And we will respond as soon as possible with expedited solutions and costs. All items MUST be paid for within 7 days. Our goal at gibuys is to please our customers and we do our very best to describe each item accurately. Any claims for a defective item must be received by our company in writing prior to 30 days from the date of invoice. For any reason ---- NO EXCEPTIONS.If you have any questions, or any problems, we would be more than happy to work with you. We sincerely value our customers and your 100% satisfaction is very important to us! This item is in the category "Business & Industrial\Light Equipment & Tools\Transfer Switches". The seller is "gibuys" and is located in this country: US. This item can be shipped worldwide.